Make a Return
To initiate a return please send us a message below, let us know your order number, the items you wish to receive store credit for, and the reason for the return. You do not need to wait for instructions from us to send it back. Simply proceed to ship the item(s) back to us. Items must be sent back to:
TIPSY BUNNY BOUTIQUE
400 SUNNY ISLES BLVD
SUNNY ISLES BEACH, FL 33160
within 5 days of the customer having received the package. Eligible items will only be accepted for store credit. Absolutely no refunds will be given.
Returned items must be unworn and unwashed (free of any stains from makeup, deodorant, or wear) with all Tipsy Bunny and product tags attached. Include in your package your name, email, phone number, order number and address inside the package. Defective items must be reported within 24 hours of package arrival, if not reported within that time frame, we will not issue credit. If you have received an incorrect item, please contact us within 24 hours of receiving your package.
At Tipsy Bunny Boutique, we’re constantly bringing in new merchandise, but in limited quantities. We do not perform exchanges on any merchandise. In addition, we cannot put any merchandise on hold. If you would like to return an item, please follow normal return procedures to send the merchandise back to our facilities. We will issue you a store credit once we've received your return. That way, you may use the credit towards the correct item/size or for another item. Store credits do not expire.
Once an order has been placed it cannot be cancelled. When returned packages arrive at our facilities, it usually takes us anywhere from 1-5 business days to process your store credit. We understand it’s very important for our customers to get their returns processed as soon as possible. Once your return has been processed, you'll be issued a store credit in the form of a Gift Card via email. Store credit covers original purchasing price and tax fees. PLEASE KEEP YOUR RETURN PACKAGE TRACKING. We will only issue credit for packages if customer provides tracking information and shows delivered to our address. Many times customers claim they have returned package but have no proof the item was sent back, therefore, for the customers security and ours, we require proof in the form of a tracking number, showing delivery to our address. No exceptions.
**Please Note: All original shipping fees are non-refundable. Return shipping costs are the customer's responsibility. A restocking fee will be applied on orders that are refused by the customer at the time of delivery or returned due to an "un-deliverable" address. The customer will also cover any redelivery costs.
• Final Sale Items
Non Returnable, No Exceptions
All items found in the Sale category, accessories, bags, clutches, swimwear, or bodysuits are non-returnable.
Drop Us A Line
- ADDRESS : 14311 Biscayne Blvd #612972 North Miami, FL 33181 United States
- PHONE : 312-210-0888
- EMAIL: firstname.lastname@example.org